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			c2c provides train services on the London, Tilbury & Southend line to East London and the entire length of the northern Thames Gateway.
		c2c Rail provide inter-urban and commuter train services covering 26 stations starting at Shoeburyness traveling through the towns of Southend, Basildon, Upminster and Barking and into London Fenchurch Street on the mainline. The secondary c2c Trains Tilbury loop takes you from Pitsea, through Stanford-le-Hope, Tilbury, Grays, Rainham and Barking where you can carry on to Fenchurch Street. Unlike most other rail operators in the London area, c2c allow Oyster card (including pay as you go) to be purchased at and used between Fenchurch Street, Limehouse, West Ham, Barking and Upminster. Travelcards charged to Oyster (but not pay as you go) can also be used at Dagenham Dock and Rainham. In January 2007, c2c announced its intention to extend Oyster pay as you go to these stations and, in 2008, to Purfleet, Ockendon, Chafford Hundred and Grays. Rail Saver will find you the cheapest available c2c Trains train ticket price and book your c2c train tickets in a few quick easy steps using the Rail Easy™ price check and Rail Saver booking engine.

More About c2c Trains

c2c Rail is your local railway company. It may be small in comparison to other rail companies, with only 26 stations in all, but they serve the local community well, taking you straight into the capital.

c2c is a train operating company that provides train services on the London, Tilbury & Southend line from Fenchurch Street in the City of London to East London and the entire length of the northern Thames Gateway area including Basildon, Chafford Hundred (for Lakeside), Tilbury and Southend.

c2c Trains Ticketing Policy

Unlike most other rail operators in the London area, c2c allow Oyster card (including pay as you go) to be purchased at and used between Fenchurch Street, Limehouse, West Ham, Barking and Upminster.

Travelcards charged to Oyster (but not pay as you go) can also be used at Dagenham Dock and Rainham. In January 2007, c2c announced its intention to extend Oyster pay as you go to these stations and, in 2008, to Purfleet, Ockendon, Chafford Hundred and Grays.

c2c Train Services

The typical off peak service consists of eight trains per hour (tph) arriving and departing Fenchurch Street:

• 4tph to Shoeburyness via Basildon of which 2tph do not stop at Limehouse, West Horndon or Pitsea
• 2tph to Grays via Rainham
• 2tph to Southend Central via Ockendon
• On Sundays the not-stopping service does not run and the Grays via Rainham service is reduced to a 1tph shuttle from Barking.

The London Underground District Line also serves Upminster, Barking, West Ham and Tower Hill (for Fenchurch Street). Tickets are fully interchangeable between the two operators.

The District Line runs alongside the c2c tracks from Bow to Upminster with c2c services providing the fast, and the District Line the stopping, service. Cross-platform interchange is provided at Barking between the two services.

Peak services calling at West Ham are restricted by a limitation of the signalling system. A new peak timetable introduced on 11 December 2006, with the stated intention of improving services for Thurrock and London Riverside sections of the Thames Gateway, was withdrawn on 8 January 2007 after a successful campaign by passengers.

Liverpool Street is used as an alternative London terminus in times of engineering work, and regular late evening c2c services have previously operated from there. As of May 2007, two shuttle services operate each weekday evening between Liverpool Street and Barking calling only at Stratford, with all through services starting and terminating at Fenchurch Street

c2c Greener Trains

c2c Train travellers to and from London may notice a train dressed in a distinctive green livery aimed at highlighting the good news that all 74 of c2c Trains are now helping the environment.

A new device has been fitted which ensures that, as the c2c train driver applies the brakes, the electricity that this action produces is returned direct to the power supply by way of the overhead apparatus.

"We call this regenerative braking, and we are proud that c2c is the first mainline Train Operator in the UK to introduce this energy-saving measure across its entire fleet of Trains," said Managaing Director, Mark Hopwood. "We are also delighted that we are already experiencing energy savings of up to 20%. Energy Conservation is a priority for everyone at c2c whose trains are electric, modern, quiet, and now energy-efficient, too."

c2c Performance

In 2005, c2c was named the most punctual rail service in Britain, with 95.3% punctuality. Although performance now has not increased above 95.3%, it has remained consistent and proved its worth - being the only TOC to increase its PPM (Public Performance Measure) in peak services and overall for the last quarter of the financial year 2006/7.

c2c achieved 93.8% punctuality overall, gaining top spot as best London and the South East operator, with figures well in excess of the sector level.

In 2005 c2c was awarded the "Golden Spanner Award" at the Annual National Rail Awards. This was presented to its East Ham Depot team for its work in maintaining the fleet of Electrostar trains. In 2006 c2c held on to this award, making it the winner for 2 years running.

The 74 trains on the c2c rail network averaged over 37,000 miles in 12 months without developing any fault leading to a delay of more than five minutes.

c2c Trains performance target is a minimum of 99% for reliability and a minimum of 90.5% for punctuality. If they fall below trigger levels of 98% for reliability or 87.5% for punctuality, discounts apply.

The punctuality figures cover peak services only and the reliability figures cover all days Monday to Fridays. Incidents totally outside railway control (e.g. weather, vandalism and emergency services requests) are obviously excluded.

c2c Train Tracker Service

When you’re rushing to the station, do you ever wish you could double-check the progress of the next train? Then look no further than c2c TrainTracker: a new service from c2c in conjunction with National Rail Enquiries that you can access by phone.

Complementing c2c’s online JourneyCheck service, TrainTracker is a real-time departure and arrival board information system for rail passengers.

Voice-activated and easy to use, it offers automatic, up-to-the-minute telephone updates on all c2c rail services to and from any station in Britain.

Call 0871 200 49 51 to access TrainTracker from your phone. The service also provides more than 50 specific station numbers and allows you to plan journeys up to three months ahead.

c2c Train Managment

c2c is a National Express Group company. The franchise began in May 1996 and expires in 2011. It was initially awarded to Prism Rail and was marketed as LTS Rail. Prism Rail was purchased by National Express in September 2000 and the franchise was rebranded as c2c in 2002.

All stations on the route are managed by c2c with the exception of Fenchurch Street which is managed by Network Rail and West Ham which is managed by London Underground.

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